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Your shipping is free of charge. It is expected to be delivered within 2-4 working days after delivery in Europe.
Free return
Within 7 days after delivery, you can contact our customer service through email(cs@mythoptical.com) and we will help you arrange the return. Please note that the product must be guaranteed to be in the state of resale, and the shipping cost of the return will be borne by you. There is no refund for customized products.
Customer service hours
Monday to Saturday, 11 a.m. - 9 p.m., except for legal holidays.
Signature packaging
All purchases made at Mythgreece.com will be gift wrapped in our signature packaging.
Every item is protected by a cotton cover bag or by branded tissue paper and well packaged deliver to you.
For Sunglasses, we will provide a MYTH customize hand bag for you.
For Optical, we will prepare a MYTH customize triangle box for you.
For gifts, you may add a personalised message to the recipient before finishing your order.
All purchases made at Mythgreece.com will be gift wrapped in our signature packaging.
Every item is protected by a cotton cover bag or by branded tissue paper and well packaged deliver to you.
For Sunglasses, we will provide a MYTH customize hand bag for you.
For Optical, we will prepare a MYTH customize triangle box for you.
For gifts, you may add a personalised message to the recipient before finishing your order.
HOW TO WEAR YOUR FRAMES
Use both hands to hold the front of the frames when wearing or taking them off.
To clean, hold the frame near the lenses and gently wipe them with a microfiber cloth. Any type of force may deform the shape and damage the lenses.
Refrain from any type of vigorous exercises while wearing your frames to prevent injury.
If you feel discomfort while wearing your frames or need an adjustment, please contact our customer service: cs@mythoptical.com.
HOW TO CARE AND STORE YOUR FRAMES
Sunglasses / Glasses
Acetate frames are sensitive to temperature; heat and direct sunlight may cause the shape to change if exposed for a prolonged period of time. Store them in a cool place and refrain from leaving them in your car.
Metal frames are sensitive to any type of moisture and the plating may come off if left exposed for a prolonged period of time. Wipe the frames with a microfiber cloth to remove any moisture.
Sunblock, hair spray, hand sanitizer, nail polish remover, and other liquids containing chemicals may damage the frames. Place the frames under running water to clean and wipe dry with a microfiber cloth.
Wearing the frames without any lenses inserted may cause its shape to distort. We recommend inserting lenses in (such as blue-light lenses) before wearing your frames.
HOW TO CARE YOUR LENSES
The demo lenses that come with your glasses are solely plastic lenses to hold the shape of the frames. We do not recommend wearing the frames with the plastic lenses as they may affect your vision if worn for a prolonged amount of time. Please wear your frames after inserting a new set of lenses.
Refrain from placing the frames with the lenses facing down. When placing them in the case, cover the lenses with the microfiber cloth to prevent any scratches.
Lenses are sensitive to any liquids containing alkaline. Avoid cleaning them with soap or other detergents that contain alkaline. Dip the frames in a neutral detergent and water mixture, rinse under running water, and dry completely with a microfiber cloth.
We recommend replacing any scratched or damaged lenses as may be harmful to your eyes.
